case study

Mitigating AI-related geopolitical and reputational risks for a global cloud service provider

CLIENT TYPE
A global cloud service provider

INDUSTRY

Technology, Media & Telecommunications

LOCATION
Global

DURATION
1.5 years (ongoing retainer)

Challenge

A global cloud service provider, with offerings across the technology stack, sought to craft a business strategy that accounted for both geopolitical and reputational risks associated with the rapidly evolving field of artificial intelligence (AI). As AI technologies became increasingly central to their offerings, the company needed to navigate complex regulatory environments, public perception challenges, and potential geopolitical tensions. The challenge was to ensure that the company’s AI-related initiatives were strategically aligned with global policy trends, while also managing the risks of political scrutiny and reputational damage that could arise from their technology’s adoption.

Approach
  • Provided the company with a series of briefings, white papers, and research on key AI and technology policy issues, aligned with their business priorities and risk profile.
  • Provided guidance on specific AI-related issues through bi-weekly calls to keep the client informed and responsive to regulatory changes.
  • Assisted the client in engaging with government initiatives, including responding to public consultations and federal government Requests for Information.
  • Represented the client at major conferences and events, moderating panels and leading discussions to enhance their industry presence.
  • Organized a series of high-profile events on the sidelines of global AI conferences to elevate the client’s profile and foster key stakeholder engagement.
Impact

Our targeted support enabled the client to successfully integrate geopolitical and reputational risk considerations into their AI strategy, positioning them as a proactive and responsible player in the AI space.  As a result, the company strengthened its market position, ensuring that its AI initiatives were strategically sound, compliant, and cutting edge.